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Customer Care Privacy Policy

Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our website and our products and services.

What Information Do We Collect?
When you visit our website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

1. Personal Information You Choose to Provide

Registration Information
You will provide us information about yourself when you register to be a customer of Umbria Olii International, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Olivella servicing your needs and interests by e-mailing info@olivellaline.com or by notifying us by mail at:

Umbria Olii International USA, Inc.
P.O Box 492 Englewood, NJ – 07631 - USA
PH: +1 201-408-4715
FX: +1 201-781-6969

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. Website Use Information

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at info@olivellaline.com.
You may also notify us by mail at:

Umbria Olii International USA, Inc.
P.O Box 492 Englewood, NJ – 07631 - USA
PH: +1 201-408-4715
FX: +1 201-781-6969

Please state your name, mailing address, username and/or customer account number. Please allow 7-10 business days for cancelled registrations to take place.

What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?
As you shop on our website, the site uses its cookies to differentiate you from other shoppers so your shopping cart is only available to you. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log-in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties
Umbria Olii International will not share or sell any of your personal information gathered on our site to other business partners for marketing or promotional purposes. We do, however, use third parties to facilitate our business, including, credit card processing, delivering packages, fulfilling orders, or analyzing data. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. These companies are not authorized to retain, share, store, nor use personally identifiable information for any secondary purposes. Your personal information remains strictly confidential. Umbria Olii International does not resell any information about our customers to third parties.

How Do We Protect Your Information and Secure Information Transmissions?
Shop Olivella Store with confidence. When you shop on our website, rest assured that your security and privacy have been protected. Our secure server software uses industry standard encryption technology to safeguard your transaction. It encrypts your personal and credit card information as it travels the internet. All credit card information is secured and protected by FirstData. Such information will not be shared with any third party not directly related to the purchase of your order.

Email is not recognized as a secure medium of communication. For this reason, we ask that you do not send credit card information or any other private information to us by email.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing info@olivellaline.com. You may also access and update your personal information at any time through the account dashboard while logged in. You may also notify us by mail at:

Umbria Olii International USA, Inc.
P.O Box 492 Englewood, NJ – 07631 - USA
PH: +1 201-408-4715
FX: +1 201-781-6969

Certain Disclosures
We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.
What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other website s are provided solely as pointers to information on topics that may be useful to the users of our website.

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent
By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.